Law Society of Alberta Appendix B - Questionnaire

The Appendix B Questionnaire from the Law Society of Alberta (LSA) is part of its compliance and due diligence requirements. It is typically required when law firms adopt or transition to new software systems, including Actionstep Legal Accounting.

Some sections of the questionnaire are intended to be completed by the firm, while others relate specifically to the software provider. Below are the recommended responses you can use for sections applicable to Actionstep Legal Accounting.

Ref #: S2

Category: Data Conversion

1. Describe the process of converting data from the old to the new system
   Data is extracted from the source system and transformed into a format that is compatible with Actionstep Legal Accounting’s import functionality.
   
   
2. What procedures were implemented to ensure the accuracy and completeness of converted data?
   To ensure accuracy and completeness, financial data is validated prior to import by comparing calculated balances against source system reports. Any discrepancies are identified and shared with the client through a list of affected matters for review and confirmation.
   
   
3. Were there any data reconciliation procedures performed after the migration? If so, please describe them.
   Yes. After importing the financial data, balances calculated by the system are verified against the values displayed within Actionstep Legal Accounting to ensure consistency and accuracy.

Ref #: S3

Category: Data Migration and Access to the data on old software

1. Was data migrated in one go or in phases?
   The source system data is extracted in one-go.
   
   
2. What was the total duration of migration? (Time it took for just the migration after conversion)
   The duration of the migration depends on several factors, including the source system, the volume of data, and the method of data extraction. If a full database backup is available, the process is typically faster. If data must be manually extracted via reports, additional time may be required. Migration timelines can range from same-day completion to up to one week, with most migrations completed within 2-3 business days.

Ref #: S5

Category: New Software

1. How are user passwords managed and secured within the new system?
   The password policies include the following settings: minimum length, inclusion of special characters, forced mixed case or numeric content, expiry time, password rotation minimum, time of day and day of week access windows, and source IP address restrictions. The passwords are encrypted and only accessible by key internal staff.
   
   
2. Are there regular backups of the accounting data performed? If so, how often and where are backups stored?
   Yes. Actionstep's infrastructure is managed by AWS and data is stored in segregated databases. Regular backups are performed, and data is stored within the applicable geographical region to comply with data sovereignty policies.

For more detailed information, including security and compliance specifics, please visit: Trust Center - Actionstep