Banking FAQ

In this article:

• How to upload a QBO File for Bank Reconciliation?
• How do I add a Credit Card as a Bank Account?
• Can I make my Credit Card Bank Account a Liability?
• What is the Actual Balance and Projected Balance on Trust Out/Op Out screen?
• How do I place Trust Funds on hold?
• How do I delete a deposit slip?
• How do I Un-pay an invoice?
• How do I transfer an Operating Retainer to Trust?
• How do I issue a Retainer Refund Cheque?
• Why am I seeing a 500 error when accessing my bank rec?
• How to void a cheque?
• How to NSF a receipt?

How to upload a QBO File for Bank Reconciliation?

1. Go to Bank Admin > Feeds and Reconciliation tab. 
2. Drag QBO file into the Bank Feed box.
3. Confirm the Bank Feed Information is correct.
4. Click Submit.
   NOTE:  Uploading a QBO file is a helpful tool for bank reconciliation only. It's important to know that this process will not automatically upload or record any new bank entries into Legal Accounting. We do not have a feature that imports bank statements to create entries; all entries must be entered manually into the system. The QBO file simply helps the system match up cleared entries with the ones you've already recorded.

How do I add a Credit Card as a Bank Account?

1. Go to Admin > Firm > Bank Accounts tab.
2. Click Add.
3. Set the Account Type to Operating.
4. Add Account Name (required field).
5. Click Save.

Can I make my Credit Card Bank Account a Liability?

Bank Accounts are an Asset in the system, but as the Credit Card will carry a negative balance, it will behave like a Liability

What is the Actual Balance and Projected Balance on Trust Out/Op Out screen?

Actual Balance: This is the current bank balance, as found in the Bank Journal, on the date of the entry 

Projected Balance: This is what the Balance will be once the entry is Saved

How do I place Trust Funds on hold?

1. Go to Admin > Firm > Settings > File tab.
2. In the Trust hold section, enter the number of days for trust to be held under the Days to hold receipts field.
3. Click Save.

NOTE:  All payment types will be placed on hold by default, move payment types you would like to omit from holds into the Exclude box.

How do I delete a deposit slip?

1. Go to Bank Admin > Deposit Slip > Previous 
2. Click the dropdown icon to open the Deposit Slip Options window.
3. Select general under the View field.
4. Set the date and/or bank account.
5. Click Play.
6. Locate the deposit slip you need to delete.
7. Click the trashcan to delete.
8. Click Yes to the prompt to confirm.
9. Refresh the report to reflect the changes.

How do I Un-pay an invoice?

1. Go to Add Entry > Operating In tab.
2. Fill in the payment details you wish to be unallocated.
3. Select the date.
4. Fill in zero (0) in the Amount field
5. Enter the Contact  
6. Click OK to close the Select Invoices to Pay pop up window
7. Fill in the File number on the first line.
8. Enter the invoice number you would like to un pay in the Invoice # field
9. Under the Amount field, enter the amount as a negative value. This will automatically create a second line with an offsetting positive amount.
10. Fill in the same File number on the second line
11. Toggle on Retainer.]
    NOTE:  If you do not see the retainer column on your screen, click the Hamburger icon ( ☰ ) check retainer to enable the column.
12. Click Save.

How do I transfer an Operating Retainer to Trust?

Operating retainers can be transferred to trust in the transfer tab.

1. Go to Add Entry > Transfer tab.
2. Transfer From Operating To Trust, see Transferring Operating Retainers between Files or Clients.

How do I issue a Retainer Refund Cheque?

1. Go to Add Entry > Operating Out tab.
2. Choose Bank Account
3. Enter Date
4. Enter the Amount
5. Select the entry Type
6. Enter the contact number into the Contact Field 
7. Fill in File information 
8. Click Yes on the pop up asking if this entry is a retainer refund
9. Verify the Cheque Management is correct.
10. Click Save

Why am I seeing a 500 error when accessing my bank rec?

Legal Accounting is supported on Edge and Chrome. Running the system on alternate browsers will lead to unexpected and unreliable results, as seen in a 500 error after pressing Submit in Bank Admin>Feed and Reconciliation.

How to void a cheque?

1. Run the Operating Bank Journal (for Operating Cheque),  Trust Bank Journal (For Trust Cheque) or Client Ledger if file related.
2. Locate the entry.
3. Click the pen icon to  drill down.
4. Click Void.
5. Enter the void date and memo.
6. Click Ok.

How to NSF a receipt?

1. Run the Operating Bank Journal (for Operating Cheque),  Trust Bank Journal (For Trust Cheque) or Client Ledger if file related.
2. Locate the entry.
3. Click the pen icon to  drill down.
4. Click NSF.
5. Enter the NSF date and memo.
6. Click Ok.