Ebilling Processing Error Name

Created by Dan Trevarthen, Modified on Mon, 15 Jul at 12:15 PM by Laura Gannon-Berg

Electronic Billing error:  Processing Error, Name 

Exception: Could not create Ledes 2.0 file for casefile=xxxxxx - Missing First Name for Managing Contact 

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To clear this error: 

  1. Display the file, make note of the “Responsible Lawyer” on the file; 

  2. Click on ADMIN -> USERS -> USER tab; 

  3. Edit the Responsible Lawyer for the file; 

  4. Check to make sure the “First Name” and the “Last Name” are not blank; 

  5. If one is blank, if the complete name is in the “Last Name” field, separate them. 

Example of User name before the change: 

 

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After the change: 

 

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