PDF version of Invoice did not POP-UP

Created by Liam Trimble, Modified on Wed, 17 Jul at 8:48 AM by Laura Gannon-Berg

Issue__the PDF version of my invoice did not pop up! 


The PDF will be in the client ledger, the billings journal, as well as it may be in the Notification bell. 


Check the browser settings for pop blocker. 

 

Microsoft Edge 

Click on three dots top right corner (…) or click alt-f to get a list of Settings, choose “Settings”, then Cookies and site permissions, find “Pop-ups and redirects” in the list, click to expand, if block is on add to the Allow section  

 

Graphical user interface, text, application, email 
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Graphical user interface, text, application, email 
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Chrome 

Click on the three dots in the top right corner, choose “Settings” from the dropdown list, click on “Privacy and Security”, expand Site settings. 

 

Graphical user interface, text, application 
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Scroll down to find “Pop-ups and redirects”.  Expand it. 

 

Graphical user interface, text, application, email 
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If the Blocker is on please add Soluno to the “Allowed” websites. 

 

Graphical user interface, text, application, email 
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