Split Bill cannot receive payment

Created by Dan Trevarthen, Modified on Tue, 9 Jul at 8:02 PM by Laura Gannon-Berg

Cannot receive payment on split bill 

Operating In Entry (Payment received, client was not populating/Split Billing Issue):  

Not able to enter a payment for this A/R, I cannot specify the contact number. I cannot enter contact number and the contact does not populate.  

 


This file was originally billed as a split bill. 

The A/R was assigned to that contact but that contact is no longer related to the file. 

If you remove the contact from the client, you cannot receive the payment for the contact on the invoice for that file. 

As a temporary measure, add the contact back to the Group (in the contact manager tab).  

It will show in Split billing on the file and you can receive the payment on that contact.

Then you can remove the Contact after the payment has been processed.

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