If a lawyer does not appear in the Fee Earner drop-down when entering time, verify that their user ID is properly configured.

This article explains how to do that.

Before you begin:

• You must be an administrator.

To do this task:

1. Navigate to Admin > Users > Users and double-click the lawyer to open their user record.
2. Click the Security tab.
3. Toggle Show in help on if it is off.
4. Click the Accounting tab.
5. Toggle Records Time on if it is off.
6. Click Save.
7. Ask the lawyer to sign out of Legal Accounting and sign back in.

Note: If the list is still wrong after signing back in, clear the browser cache. Stale list data is often held browser-side.

Updated November 03, 2026 14:26