Transfers from trust to operating do not generate a receipt unless a firm setting is turned on.

This article explains where the setting is.

Turning receipts on

Before you begin:

• You must be signed in as an administrator.

To do this task:

1. Navigate to the Admin menu, then select Firm and then the Settings tab. Click the Banking option from the Settings ribbon.
2. Turn on Create receipts for trust to operating transfers.
3. Click Save.

The Create receipts for trust to operating transfers setting.