An electronic billing run fails with Missing First Name for Managing Contact when the responsible lawyer's user record has no first name — usually because their full name is entered into the Last Name field.

This article explains how to correct it. 

The error

The error reads: Could not create Ledes 2.0 file for casefile=[number] - Missing First Name for Managing Contact. 

The electronic billing name error.

Correcting the user record

Before you begin:

• You must be signed in as an administrator.

To do this task:

1. Open the file and note the Responsible Lawyer.
2. Navigate to the Admin menu, then select Users and then the User tab, then edit that lawyer from step 1.
3. Check that First Name and Last Name both hold a value.
4. If the full name is in the Last Name field, split it across the two fields.
5. Click Save.
6. Run the bill again to create the electronic bill. 

The user record before the change. 

The user record after the change. 

Updated October 26, 2026 16:23