At times, you may add a new timekeeper to your system but they might not appear in the Fee Earners list.
To fix this:
In Legal Accounting, go to Admin > Users > Users.
Find and double-click on the user's name. The User Editor page appears.
On the Accounting subtab, make sure Records Time is toggled on. This allows the user to record time in the system.
On the Security subtab, make sure Show in help is toggled on. This ensures the user appears in drop-down select lists (including the Fee Earner list). (If this is already toggled on, toggle it off and then on again.)
Click Save.
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